Velvara's Privacy Policy

When you interact with Velvara, we may collect the following types of information:

1.1 Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely via third-party payment gateways)
• Any additional details you provide when contacting us or filling out forms

1.2 Non-Personal Information

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on our Site
• Cookies and tracking technologies (see Section 5)

• To process and fulfill your orders
• To send order confirmations, shipping updates, and customer service responses
• To improve our products, website, and overall customer experience
• To send promotional offers, newsletters, and updates (with your consent)
• To comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: With trusted third-party vendors who help us operate the Site, process payments, and deliver products.
• Legal Requirements: To comply with applicable laws, regulations, or legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

We use cookies and similar technologies to enhance your browsing experience, analyze Site performance, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings.

Depending on your location, you may have the following rights regarding your personal information:

• Access your data
• Correct inaccuracies
• Request deletion of your data
• Opt-out of marketing communications
• Restrict or object to certain data processing

To exercise these rights, please contact us at [email protected].

We implement industry-standard security measures to protect your information. However, no method of online data transmission or storage can be guaranteed 100% secure.

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Velvara

Email: [email protected]

Website: www.velvara.co.uk

Thank you for shopping with Velvara!